If you place an order with an incorrect size, please contact us immediately or within 24 hours of having placed your order for further assistance. After 24 hours of having placed your order, the order cannot be cancelled or refunded.
If you are not fully satisfied with your purchase, you may return the unworn item in the original condition within 7 days of delivery for a refund. After 7 days, no returns or exchanges will be accepted. Pierre Blanc will not accept returned items with any signs of wear or without the original packaging.
All sales are final on "special items" - no refunds or exchanges - only store credit. We will not accept any returns sent by post without prior written communication and valid Return Authorization. To request a Return Authorization, please contact us at info@pierreblanc.studio.
All returns must be in new, unworn condition. Upon inspection, a refund, store credit, or exchange will be provided.
Customers are responsible for all additional shipping costs for returns and exchanges unless informed otherwise.
We do not assume any responsibility for the loss or damage of returned goods while they are in transit from the customer. It is the customer’s responsibility to ensure that the return item(s) are packaged and delivered intact, unworn and in original purchased condition, and we strongly recommend using an appropriate carrier with a tracking system. If any matters of liability arise, they will be dealt with and settled between the customer and the return shipping company directly.
To return an item, please contact us via email at info@pierreblanc.studio.
